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Product FAQ


1- What do I need to connect to the internet?

Wirelessly At Home

A- Internet Connection Service, such as cable, DSL or other high speed services

B- Wireless Modem or Wireless Router Connected to Modem

Wired Connection

A- Internet Connection Service, such as cable, DSL or other high speed services

B- Modem with Ethernet Cable connection

 

2- How do I connect to my wireless internet at home?

A- Double Left Click on \\\" WiFi Power \\\" icon located on your computer\\\'s screen

B- A window will pop up on your screen that reads \\\"Wireless Network\\\" and \\\"Power On\\\"- Click on the \\\"Power On\\\" button.

C- Once you have done that, a small icon depicting a computer screen with waves coming out of it will appear in your system tray located on the bottom right hand corner of your screen.

D- Double Left Click on that icon.

E- A Window entitled \\\"RT28701\\\" will appear on your screen depicting 3 tabs.

F- Click on the tab marked \\\" Wireless Information\\\".

G- A window with your available wireless networks will come up. Click on the network that you know is yours. A window named \\\"Wireless Network Properties\\\" will pop up.

H- If your router requires a password or key, please type it into the \\\"Network Key Field\\\"

I- After you have done that (or if you don\\\'t have a password), click on OK.

J- You should now be able to use the internet wirelessly- ENJOY!

 

3- How do I connect to my modem without using WiFi?

A- Connect one end of an Ethernet cable to your modem and then connect the other end into the Ethernet port located on the back of your netbook.

B- If you are in a place of business and step A is not working, please give your netbook to your IT personelle. They may have to change some settings in order for it to work.

 

4- Will this netbook work in my car, on the beach or in the park?

A- Unless you are in a wireless hotspot, you will not be able to access the internet. *Definition of HotSpot- A hotspot is a site that offers Internet access over a wireless local area network through the use of a router connected to a link to an Internet service provider. Hotspots typically use Wi-Fi technology for the wireless network. Hotspots may be found in coffee shops and various other public establishments throughout much of North America and Europe.

Product Downloads


  Filename  Description
 RT2870.arm.cab   7" NETBOOK WIFI UPDATE  
 sylvania_smartbook_OS_update.zip   SYLVANIA SmartBook Operating System Update  
 Resolving_WiFi_connectivity.doc   Resolving the WiFi connectivity issue on DG Smartbooks